Automating Opportunity to Order. When sales opportunities close, orders need to be processed as efficiently and quickly as possible. Providing a seamless customer order experience requires integrating data and processes across your systems. When sales opportunities close in your CRM system, automatically creating sales orders in your ERP system helps reduce data entry errors and improve order accuracy.
Accelerating Order to Fulfillment. To create a smooth purchasing experience, you need visibility into the end-to-end customer journey. Orders must be exported from sales systems and fed into distribution systems. Shipment information needs to be relayed to the customer to follow their purchase delivery, and inventory needs to be updated instantaneously. Building exceptional customer experiences depends on the ability to capture, harness, and process data and insights across a complex landscape of applications.